Chatty

Get your customer service ready for BFCM

Use six free AI prompts and Claude skills to prepare your sale terms, delivery dates, team coverage and late-order replies before BFCM.

Time until Black Friday

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The six BFCM customer service tools

Use six free AI prompts to check where your team needs help and prepare for the questions shoppers will ask most.

The six prompts in the kit:

  1. Peak Season Readiness Audit

  2. Peak Load & Cover Planner

  3. Sale Terms & Returns Policy QA

  4. Delivery Cutoff Planner

  5. Peak Season Playbook

  6. Shipping Exception Watch

Copy each prompt into ChatGPT, Gemini, Claude, or Copilot. If you use Claude, you can also install the skill versions.